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Service Request - Berkeley Services
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H001 - No power in the apartment
H002 - Community power outage affecting the entire Site
H003 - DB/SMDB/MDB/ELCB/MCB/MCCB not working
H004 - Lift entrapment – person/people trapped inside
H005 - Lift stopped suddenly
H006 - Fire emergency / actual fire incident
H007 - Smoke detector activated
H008 - Fire alarm panel power failure / system not operational
H009 - Electric/diesel fire pump started unexpectedly or not working
H010 - Water leakage in building network line / underground line
H011 - Chiller water pump not working or tripping
H012 - Chiller not working or tripping
H013 - Water leak from gaskets or pumps
H014 - AC water leakage from fittings / overflow / pressure or temperature gauge leak
H015 - No hot water or cold water
H016 - Heavy water leakage from ceiling
H017 - Main sewerage/drainage blockage
H018 - Flooding reported in Yas Village
H019 - Server/IDF down
H020 - Main door not locking
H021 - Person stuck inside washroom/bedroom
H022 - Facade or window glass broken
H023 - Incident report required
H024 - Accident report required
H025 - Energy meter not working
H026 - Disabled alarm system not working
L027 - Ceiling lights fused in one area
L028 - Power socket not working
L029 - Light switches not working
L030 - Washroom exhaust fan not working
L031 - Mirror light not working
L032 - Sockets faulty or damaged
L033 - 48V DC charger not working
L034 - Central battery system not working
L035 - Streetlight not working
L036 - Insect killer unit not working
L037 - Signage board light not working or damaged
L038 - Vehicle charger not working
L039 - Request for additional wall light or socket
L040 - Request for additional lighting
L041 - Faulty electrical meters
L042 - Generator fuel low
L043 - Façade lighting not working
L044 - Exposed electrical wire requires clipping
L045 - Extension power cord not working
L046 - Request for additional extension power cords
L047 - Earthing system issue or not working
L048 - Access control magnetic/electrical lock not working
L049 - General maintenance required – electrical services
L050 - Pump issue – tripping or not working
L051 - Calorifier not working or other issue
L052 - Pump noise / bearing / alignment issue
L053 - Pump control panel faulty
L054 - Pump VFD not working
L055 - Gate valve/zone valve/strainer/flow meter issue in network line
L056 - Pump gauges/sensors/transducers/flow switch faulty
L057 - Lift touch panel not working / button damaged
L058 - Lift door belt broken / door damaged
L059 - Sliding glass door not working
L060 - Roller shutter door not working
L061 - Water leakage inside lift
L062 - Lift indication/buttons/LCD display not working
L063 - Lift leveling issue – not stopping correctly / landing not smooth / noisy
L064 - Lift AC or fan not working
L065 - Building extract system or makeup air fan not working
L066 - General maintenance – mechanical services required
L067 - Fire alarm module faulty
L068 - Fire alarm heat detector faulty
L069 - Fire alarm break-glass unit broken
L070 - Fire alarm manual pull station faulty
L071 - Fire alarm evacuation message not functioning
L072 - Fire alarm panel showing trouble
L073 - Fire alarm loop card/power card failure
L074 - General maintenance required – fire alarm/firefighting systems
L075 - AHU/FAHU/FCU/Ecology fan/exhaust/makeup/air curtain/pump not working
L076 - AC thermostat not working
L077 - AC grills dirty
L078 - Chemical dosing system not working
L079 - Pressurization unit not working
L080 - BMS/DDC panel faulty
L081 - AC compressor defective
L082 - Excessive noise or unusual sound from HVAC unit
L083 - Rust on supports/shafts/pulleys/pipes/motor/frame/cabinet/blower
L084 - Pump or HVAC bearing overheated/damaged
L085 - AC duct damaged / aluminum cladding missing
L086 - General maintenance required – HVAC services
L087 - Washroom hand spray damaged
L088 - Minor water leak from single pipe fitting
L089 - Water not draining properly in shower area
L090 - Water not draining in wash basin (washroom/pantry)
L091 - WC cracked
L092 - Wash basin damaged
L093 - Hand spray holder damaged
L094 - Mixer tap not operating
L095 - Bad smell from drainage
L096 - Shower flexible hose damaged
L097 - WC seat cover damaged
L098 - Urinal leakage/line blockage/damage
L099 - RO system leakage / filter or fittings damaged
L100 - General maintenance required – plumbing services
L101 - SMATV not working
L102 - Data and voice port installation required
L103 - Data port not working
L104 - CCTV media converter POE issue
L105 - Gate barrier not working
L106 - Turnstiles not working
L107 - Gate barrier arm damaged
L108 - Gate barrier remote not working
L109 - CCTV low clarity
L110 - CCTV monitor not working
L111 - CCTV not working
L112 - Access control system issue
L113 - PA/AV system fault
L114 - PA speaker or mic not working
L115 - General maintenance required – IT services
L116 - Painting required / touch-up needed
L117 - Shower/bathroom door lock issue
L118 - Anchor bolt or lifeline broken
L119 - Cupboard hinge damaged
L120 - Cupboard/credenza lock not working
L121 - Tile cracked in washroom
L122 - Floor grouting damaged
L123 - Window shade damaged
L124 - Door frame damaged
L125 - Wall crack / paint peel off / dents
L126 - Floor skirting tiles cracked in dining/bedroom
L127 - Pantry marble damaged
L128 - Shower curtain damaged
L129 - Washroom mirror damaged
L130 - Washroom metal shelves damaged
L131 - Washroom towel hanger damaged
L132 - Pantry cabinets damaged
L133 - Gypsum ceiling damaged
L134 - False ceiling/ceiling tile broken
L135 - Door handle/closer/stopper broken
L136 - Fence damaged
L137 - Football/basketball court damaged
L138 - General civil additional works required
L139 - General carpentry works required
L140 - General civil services / coordination works required
L141 - Pest control or related services required
L142 - External window glass dirty
L143 - Garbage bins damaged
L144 - Waste removal required
L145 - Soap dispenser/air freshener not working
L146 - Carpet shampoo cleaning required
L147 - Toilet accessories (hand dryer/tissue dispenser/soap dispenser) not working
L148 - Housekeeping/soft services required
L149 - Landscaping area requires maintenance
L150 - Outdoor plants damaged / maintenance required
L151 - Request for new plant installation
L152 - Indoor plants damaged / maintenance required
L153 - General landscaping works required
L154 - Walk-around findings / non-FM services issues
L155 - Damage to common area property
L156 - Parking permission required
L157 - Unit alteration request
L158 - Littering/vandalism/violation in community
L159 - Obstruction in common areas
L160 - Non-standard / misleading / obstructed emergency escape signage
L161 - Safety, health, environment, compliance issues
L162 - General service / new request – property management
L163 - Common kitchen fridge not working
L164 - Washing machine/dryer not working
L165 - Oven not working
L166 - Gas cooker not working
L167 - Hand dryer not working
L168 - Kitchen equipment not working (hood, cooking range, microwave, oven, etc
L169 - Bed damaged/shaking/loose
L170 - Furniture damaged (table, chair, side table, credenza)
L171 - Common area/amenities request
L172 - General FFE service/new request
L173 - Mattress cover replacement required
L174 - Gym equipment requiring maintenance
L175 - Club car not working
L176 - Centralized kitchen equipment not working
L177 - Garbage chute not functioning
L178 - Drinking fountain not working or not cooling
L179 - Bench light not working
L180 - Heat pump requires maintenance
L181 - Solar panels require maintenance
L182 - Power distribution board requires maintenance
L183 - Electrical panel requires maintenance
L184 - Natural gas system requires maintenance
M185 - No power in sockets
M186 - BMS system not working
M187 - Multiple lights fused
M188 - UPS failure
M189 - Diesel generator failure
M190 - Transformer failure
M191 - Diesel generator not working
M192 - Lift doors noisy/not closing/operating improperly
M193 - Lifting station not working
M194 - Pump water leak/mechanical issue
M195 - Smoke detector not working
M196 - Sprinkler/hydrant/fire hose leakage
M197 - Fire pump system faulty
M198 - Fire extinguisher inspection required
M199 - FM200/foam system failure
M200 - Pump control panel issue
M201 - CCU unit not working
M202 - Motor overheating (HVAC/fan/CHW pump)
M203 - AC overcooling
M204 - Vibration noise from AC
M205 - AC working but not cooling
M206 - AC not working
M207 - Bad odor from AC
M208 - Wash basin drain blockage
M209 - WC blockage inside apartment
M210 - WC flush button not working
M211 - Low water pressure in taps
M212 - Bottle trap leak in pantry/washroom basin
M213 - Main drainage blockage
M214 - Water leak from multiple pipe fittings
M215 - Water tank damaged
M216 - Manhole overflow/line blockage
M217 - Fire/chilled/potable water network failure/damage
M218 - No Wi-Fi in apartment
M219 - CCTV NVR not working
M220 - Telephone not working
M221 - Access card not working
M222 - Mold issue
M223 - Pest control required
M224 - Refrigerator not operational
M225 - Structural major damage (bolted/welded/anchored/foundation/wall)
M226 - DX unit not working
M227 - Grease interceptor requires maintenance
M228 - Emergency cooler not working
M229 - Direct digital control (DDC) requires maintenance
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